Articles in News
This webinar focuses on customer loyalty and retail banking. Customer loyalty is key to boosting profitability and growth. Loyal customers buy more, stay longer and act as brand promoters, bringing new customers to the bank.
It will take at least 8 years to see mobile payments replacing cash.
This is one of the results of a survey of technology experts and stakeholders, conducted by the Pew Research Center’s Internet & American Life Project and Elon University’s Imagining the Internet Center.
Bank innovation stuff by Roberto Grossi 2 Jan 2012 via Scoop.it
A recent research by mBlox and Opinion Matters shows that nearly 20 percent of US consumers during the Christmas season would choose to use their mobile phone or smartphone to purchase items online, rather than shop in-store for bargains. These consumers also indicated they would use the discounts and sales offers they receive on their mobile phone to purchase gifts in-store.
PayPal released version 3.0 of its mobile payment application for Google’s Android operating system, integrating Near Field Communications-based functionality enabling users to transfer funds by bumping smartphones.
Interest article on how your social network can potentially protect your credit card. As the author says, it is much harder to fake a social network identity than it is to fake ownership of a number in a database somewhere.
We are pleased to share here the post written by Peter Muya on our Linkedin group. The penetration of mobile money (M-PESA, Yu Cash, Orange Money, ZAP) in almost every corner of the the country is an indicator that cash based transactions are dwindling.
Facebook has created an official subsidiary to handle payments.
As reported today on the blog All Facebook, a spokesperson for Facebook confirmed the move in an email, saying, “As is common in many company structures, we have established a subsidiary called Facebook Payments Inc. that helps handle payments to developers related to our Facebook Credits program.”
Nearly half (45 percent) of the most active mobile device users would welcome the opportunity to pay for goods and services using their mobile phones, recent research indicates.
Most banks are still newbies when it comes to social media — but many financial executives have unrealistic expectations of the medium, a report finds. In addition to brand awareness, they expect sites such as Facebook — the industry favorite — to help generate money and customers. “These objectives are wishful thinking,” the report’s author said, advising a focus on brand awareness instead.


