Brett King’s speech (Istanbul)

Brett King’s speech at the “Era of the Customer Marketing Summit” in Istanbul, 7-8 December 2011.

Mobile Payments Market Guide 2012

The online newspaper The Paypers has recently published The Mobile Payments Market Guide 2012. This useful document provides an in-depth look at the global mobile financial services ecosystem, combining insight from key stakeholders and top-level industry thought leaders with a comprehensive overview of market players (MNOs, banks, technology providers, phone manufacturers or payment processors).

PayPal for Android 3.0 with NFC-enabled P2P capabilities

PayPal released version 3.0 of its mobile payment application for Google’s Android operating system, integrating Near Field Communications-based functionality enabling users to transfer funds by bumping smartphones.

The high stakes world of mobile payments [Infographic]

Many companies seem to be jumping into the mobile payment game. Since almost every day a new player enters the market Mobile Payments Today has tried to capture in this infographic the companies that are entering the market and how they’re placing their bets.

Customer Loyalty A multi-channel approach (free webinar)

This webinar focuses on customer loyalty and retail banking. Customer loyalty is key to boosting profitability and growth. Loyal customers buy more, stay longer and act as brand promoters, bringing new customers to the bank.

Why all payments innovations are rubbish (presentation)

Technology could potentially bring a lot of innovation in the banking space but how innovation can eventually happen without changing old infrastructures and regulations?

Bank innovation stuff by Roberto Grossi 2 Jan 2012 | Scoop.it

Bank innovation stuff by Roberto Grossi 2 Jan 2012 via Scoop.it

Crowdsourcing and Crowdfunding Explained

A short animated film by Crowdsourcing.org, narrated by Crowdsourcing.org’s Founder, Carl Esposti, describing the four different ways Crowdsourcing works and the five different categories of things you can do with crowdsourcing.

See how to tap the power of the crowd for creative projects (Crowd Creativity), to collect and organize knowledge (Distributed Knowledge), how to use the crowd to develop and test new ideas (Open Innovation), to access an on-demand scalable workforce (Cloud Labor) and how to use the crowd to raise capital (Crowdfunding).

Social Media Revolution 3 (Erik Qualman's video)

Based on the book Socialnomics by Erik Qualman this is one of the most watched social media video in the world.
This is the long version produced June 2011.

Brett King’s speech (Istanbul)

Brett King’s speech at the “Era of the Customer Marketing Summit” in Istanbul, 7-8 December 2011.

Crowdsourcing and Crowdfunding Explained

A short animated film by Crowdsourcing.org, narrated by Crowdsourcing.org’s Founder, Carl Esposti, describing the four different ways Crowdsourcing works and the five different categories of things you can do with crowdsourcing.

See how to tap the power of the crowd for creative projects (Crowd Creativity), to collect and organize knowledge (Distributed Knowledge), how to use the crowd to develop and test new ideas (Open Innovation), to access an on-demand scalable workforce (Cloud Labor) and how to use the crowd to raise capital (Crowdfunding).

Banks and the long tail

Does the “long tail ” principle apply to banks as well? We found a very inspiring article by Brett King on the Huffington Post, What The Beatles’ Success on iTunes Means for Banks, where the author discuss the implications of digital vs. physical distribution for banks.

Customer Loyalty A multi-channel approach (free webinar)

This webinar focuses on customer loyalty and retail banking. Customer loyalty is key to boosting profitability and growth. Loyal customers buy more, stay longer and act as brand promoters, bringing new customers to the bank.

What Technology Will Kill (video by Erik Qualman)

A new video from producer & author of Socialnomics Erik Qualman showcases what technology will replace this digital decade: from checkbooks to car keys. Leaders will also be replaced by new Digital Leaders, which is the focus of Qualman’s new book.